Hall Monitors: A Short Leash
- March 8, 2010
- Posted by: Rochelle
- Category: Client Relationships
You know the type. They grow up and become the Nurse Ratcheds of bureaucracies everywhere. As keepers of the rules, maintaining the status quo is their art form. Sometimes, “he/she who must be obeyed” makes manipulation their stock in trade.
So how do you neutralize the influence of a hall monitor? It took a lobotomy and a feather pillow for Jack Nicholson to escape. Surely there are other options….
Isolate them. Keep them on a short leash and avoid giving them the power to impact your work. Caveat: if they are a critical link to your project, this is a recipe for disaster. He/she who must be obeyed will find a way to sabotage your project if they’re feeling unappreciated.
Charm them. Hall monitors want love too. If you listen carefully, make them feel heard and give them a detailed job that suits their nature, you can s-l-o-w-l-y get them to engage. The right balance of appreciation and tough love could convert them into solid team players.
Kiss them good-bye. If sustained charm didn’t work, it’s time to cut the hall monitor loose. Whether it’s your client, your boss, your teammate, they will be a major energy suck to you AND your team. Let them go.
Life is too short to spend it wishing for a lobotomy.